Shipping Policy

Shipping Policy

 

 

COVID-19 Shipping Update - 3/26/2020

At Tech Data, we are enacting measures to protect the health, safety and well-being of our employees while also continuing to provide the best customer service possible through the rapidly evolving situation.


We have implemented stringent COVID-19 precautionary measures, including strict social distancing protocols in our logistics centers (LCs) to protect our employees and our overall ability to remain operational. In doing so, we are temporarily adjusting our cutoff times by up to two hours for standard shipments and 30 minutes for priority orders.


  • U.S. standard shipment cutoff times will shift from 4 p.m. to 2 p.m. local time
  • U.S. priority shipment cutoff times will shift from 5:30 p.m. to 5 p.m. local time (the exception is California, where the priority cutoff time remains 4:30 p.m. local time)
  • No changes will be made to shipment cutoff times at our Morelos facility in Arizona (U.S.)

We will strive for same-day shipping wherever possible and will do everything we can to continue to provide the best possible service during this challenging time.

 


 

With 30 logistics centers worldwide, Tech Data Corp. and its subsidiaries:

  • are ideally positioned to meet the product needs of technology resellers throughout the international markets it serves.
  • offer more than 75,000 products from the world's leading manufacturers and software publishers.
  • reach a customer base of more than 100,000 technology resellers throughout the United States, Canada, Latin America, the Caribbean, Europe and the Middle East.
  • have the working capital to deeply stock its comprehensive inventory of hardware and software products.
  • have a shipping accuracy rate unsurpassed in the industry.

Our shipping services:

  • Drop Shipment
  • Fulfillment
  • Pick Up
  • Same-Day Shipping

 



Drop Shipment

For qualified resellers, Tech Data can drop-ship product to your business location directly from the manufacturer.


Fulfillment

If necessary, Tech Data can ship directly to your customer on your behalf. The order will be shipped in an unmarked box with a generic packaging slip referencing your sale to your customer.

You will be invoiced separately.


Pick Up

If you prefer not to wait for your order to be delivered, you can pick it up at any U.S. Distribution Center.

Hours of operation (local warehouse time)
California 8:30 a.m. to 4:00 p.m.
Florida 10:00 a.m. to 4:00 p.m.
Georgia 8:30 a.m. to 4:00 p.m.
Indiana 9:00 a.m. to 4:00 p.m.
New Jersey 8:30 a.m. to 4:00 p.m.
Texas 8:30 a.m. to 4:00 p.m.

 

Just enter your order, either electronically or through Detroit Computer Service's web portal, and allow two hours for processing. Delays are rare, but possible, so please call your Tech Data sales representative to be sure your order is ready before picking it up.


Same-Day Shipping

FedEx - Orders processed from the local distribution center by 6pm (local time) will ship same day.

UPS - Same day shipping if your order is received before 2:00 pm.

This speedy service is included free with all orders, provided that they are free of credit holds and other complications. If you place your order early, our Credit Services Team will eagerly work with you to release any holds by this deadline.


Advanced Solutions

 

Drop-ship or inbound vendor shipments must have Commercial Invoice, Packing List, and Bill of Lading prepared for carrier pickup.


Endpoint Solutions

Endpoint Solutions consists of the following legal entity: Tech Data Corporation. If you have doubt as to whether you purchased from Advanced Solutions or Endpoint Solutions, please check your invoice or speak with your Tech Data representative.

Tech Data ships products through eleven logistic centers world-wide. Six of these are in the continental United States and can provide same-day shipping, provided certain deadlines are met.

For same day shipping, you must enter your order either electronically or through your Tech Data sales representative before the "Enter by" time shown below. The Tech Data Credit team must then release the order before the "Release by" time.

Deadlines reflect local times for each Logistic Center, and times vary, depending on which shipping company is to be used.

*Parcel Air and Ground – Used for orders whose weight is less than 150 pounds per box or total weight is 300 pounds or less (multiple cartons in a shipment) from any one Logistics Center (LC) and whose dimensions do not exceed the individual limits set by the parcel carriers.

*LTL Ground – Less than truckload (LTL) ground is used for orders when total weight from any one LC is between 300 and 10,000 pounds.



California

13472 Marlay Avenue
Fontana, CA 92337

Pacific Time

Shipping company
Enter by
Release by
Parcel Ground
5:00 p.m.
5:00 p.m.
LTL Ground
3:00 p.m.
3:00 p.m.
Same Day Service
Noon
Noon


Shipping company
Enter by
Release by
Parcel Ground
5:00 p.m.
5:00 p.m.
LTL Ground
3:00 p.m.
3:00 p.m.
Same Day Service
Noon
Noon


Shipping company
Enter by
Release by
Parcel Ground
5:00 p.m.
5:00 p.m.
LTL Ground
3:00 p.m.
3:00 p.m.
Same Day Service
Noon
Noon


Shipping company
Enter by
Release by
Parcel Ground
5:00 p.m.
5:00 p.m.
LTL Ground
3:00 p.m.
3:00 p.m.
Same Day Service
Noon
Noon

Note: The South Bend center does not observe Daylight Savings Time.



Shipping company
Enter by
Release by
Parcel Ground
5:00 p.m.
5:00 p.m.
LTL Ground
3:00 p.m.
3:00 p.m.
Same Day Service
Noon
Noon


Shipping company
Enter by
Release by
Parcel Ground
5:00 p.m.
5:00 p.m.
LTL Ground
3:00 p.m.
3:00 p.m.
Same Day Service
Noon
Noon


International Logistic Centers


Please contact your Sales Team for detailed information.