Open Source Project Application

Open Source Project Application

Services & Support

There's far more at stake than licensing costs when nowadays looking at OSS solutions. It's important to look for not just functionality but also frequent updates, a healthy user community, and the availability of professional support. Customer satisfaction is our absolute priority. Following we give you an overview about our services that are delivered by our support team.

Software as a Service

 

Our Saas package: No installation, no backups, no updates necessary. Ready to use in less than 24h.

Professional Support

 

We provide you with a broad range of technical support, training and other services.

Consulting

 

Make use of our industry experience.

 

 

]project-open[ is Web based enterprise project management application with a focus on finance and collaboration. It’s main purpose is to coordinate the work of project managers, project members and stake holders across multiple projects. Target organizations are companies or corporate departments that need to track finances, tasks, and resources for a large number of concurrently running projects.

]project-open[ consists of about 200 modules for resource management, time sheet management, HR, CRM, ITSM, collaboration and financials. ]po[ is built on top of OpenACS.org, an open-source Web platform featuring role-base permissions, workflows, dynamically extensible objects and full-text search.

Features

  • Project, portfolio and resource management
  • Import and export to and from MS-Project, GanttProject and OpenProj
  • Financial management with project controlling and project billing (SAP & Navision backends)
  • Time & expenses tracking controlled by configurable workflows
  • Collaboration with Wiki, forum discussions, file storage and full-text search across all objects
  • Predefined reports, dashboards, indicators and data-warehouse (add-on)
  • HR management with vacation management, skills & recruiting
  • ITSM with helpdesk, ConfDB, SLAs, release management and integration with CVS & Nagios
  • CRM with companies, contacts, sales pipeline and mail integration
  • Role-based permissions for GUI elements, projects, companies and many transactions
  • REST Web-service back-end designed for YUI & Sencha AJAX front-ends
  • Dynamic fields and value ranges allow to extend all important business objects
  • Configurable workflows allow to control the life-cycle of all important objects

PM - Project Management

Management of one-time activities, their resources and their scheduling.

  • Project Planning
  • Project Tracking
  • Scrum & Agile
  • Portfolio Management
  • Task Management
  • Project Change Management
  • Project Status Reporting
  • Milestone Tracking
  • Baseline Mangement
  • Risk Mangement
  • Timesheet Management

ITSM & Services Management

 

  • SLA Management
  • Incident Management
  • Help Desk
  • Problem Management
  • Configuration Management
  • Customer & Provider Portal
  • Change Management
  • Software Release Management
More information
More information

BI - Business Intelligence & Reporting

Provides visibility of process variables. Includes operational reports, data-warehouse cubes and performance indicators.

  • More than 40 Reports
  • Data-Warehouse Cube
  • Pie Charts based on DW-Cube
  • MS-Excel / MS-Access Report
  • ]po[ HTML Reporting Engine
  • ]po[ OpenOffice “PowerPoint” Reporting Engine
  • Sencha Charts
  • Histogram Chart
  • Simple SQL Query in pgAdminIII or PSQL
  • Ad-hoc Queries

CKM - Collaboration & Knowledge Management

Services for archiving/managing/integrating business intelligence into daily company operations

  • Wiki
  • Filestorage
  • Discussion Forum
  • Full-Text Search Engine
  • Calendar
  • Surveys
  • Idea Management
  • Mail Integration
More information
More information

CRM - Customer Relations Management

  • Customer Maintenance
  • Management of IT infrastructure and services, based on ITIL best practices
  • Sales Planning
  • Customer Portal
  • Lead Management
  • Mass Mailings
  • Reporting

FI - Finance

General corporate financial management services

  • Time Sheet Management
  • Project Controlling
  • Budget Management
  • Sales Planning
  • Project Billing
  • Earned Value
  • Accounts payable
  • Accounts Receivable
  • Multi Currency Management
More information
More information

HR - Human Resource Management

Administration of human resources and their skills both inside and outside the company.

  • Employee Maintenance
  • Absence Management
  • Resource Management
  • Skill Management
  • Employee Management
  • Expense Management
  • Reporting & Indicators

PD - Product Development

Support for conception, development and implementation of new products.

  • Idea Management
  • Idea Screening & Portfolio Management
  • Product Scheduling & Planning
  • Product Document Management
  • Product Life Cycle Management
  • ITSM Configuration Management
  • ITSM Product Release Management
More information
More information

SD - Software Development

  • Tracking the development and deployment of software project and products
  • Software Project Scheduling and Planning
  • Software Project Tracking
  • Software Version & Change Management
  • Software Defect & Bug Management
  • Software Release Management

TR - Translation

Translation workflow and specialized resource management for the translation/localization sector.

  • Translation Workflow
  • Trados Integration
  • Internet Filestorage
  • Freelance Skill Database
  • Translation Quality
  • Translation Purchase Orders
  • Translation Quality
  • Translation Marketplace

 

Modules and Packages Overview 

 

 

 

Object Types and Data-Model Overview

See "clickable map" below and find additional information in our Data Model documentation.

 

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Screenshots / Quick Overview

 

SKU 1/yr Hosting Plan Included-5-users
300.00